All our accounts include unlimited bandwidth. You may upload
and download as many files as you'd like, and you will never
incur an extra charge for bandwidth usage!
NOTE: If you're planning to use your account for backup, please see the footnote at the bottom of this page on incremental backup software.
We let you connect to our Open Remote Backup accounts via a number of industry standard protocols,
including FTP, SFTP, rsync, SCP, SSH & SSHFS. We also allow the tunneling of rsync over SSH, for better security.
In addition to standard FTP access, our Open Remote Backup accounts also include both Secure FTP (SFTP) and FTP over SSL (FTPS), so you can upload and download your data via an encrypted connection.
We support the use of the popular duplicity backup tool, which lets you store differential backups of the files on your server.
Our Open Remote Backup Space has been designed specifically for use with Unix and Unix-like operating
systems, such as Linux (all distros) and *BSD. We support open, industry standard protocols, and work
with almost all popular open-source backup software.
We've provided instructions in our support section on how to get connected. Or, if you
prefer, you can roll your own backup solution.
We use only the best enterprise-grade business class hardware to store your data.
All of our servers use
RAID-6 array (n+2 redundancy), with Seagate & Western Digital enterprise drives that have a minimum
of 1.2MM hours MTBF.
Furthermore, all of our data storage servers are housed in a Tier-1, SAS-70 compliant datacenter with
Hosting your website & data in a multi-tenant environment, such as a cloud service or a shared hosting
Our services are compatible with both, and allow you to maintain a secure copy of your
data offsite, in case anything happens to your primary provider.
Help is here if you need it! Whenever you call or email, you'll talk directly to an
engineer who can solve your problem. There are no 'level 1' techs that don't understand
Support is available via email 24/7, and via phone during business hours (PST).
We're one of the only backup providers to offer direct shell access.
You can login via Secure Shell and manipulate your files and data directly.
We offer a pre-payment discount of 5% for 3-month and 6-month commitments, and 10% for 12-month
commitments. You can select your desired pre-payment discount when placing your order.